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Your Rights and Our Legal Commitments

356cuci operates under a clear set of terms that govern how your account data is collected, stored and used.

Dasar PrivasiTerma PerkhidmatanPerlindungan DataHak PenggunaPolisi Kuki
356cuci Your Rights and Our Legal Commitments
HUBUNGI KAMI

Reach Our Legal and Compliance Team

For questions about your rights, data requests, or any clause in our terms, our compliance-trained support staff are reachable around the clock.

Live Chat Start a live chat from any page on 356cuci.pro.
Email Support Send formal data access or deletion requests to our support email.
Help Centre Our Help Centre at 356cuci.pro contains the current version of all legal documents, including…
PERLINDUNGAN DATA

How We Handle Your Data and Account Security

We apply layered security practices to every account on the platform — from the moment you register to every transaction you make.

Data Collection Scope

We collect only what is necessary: your name, contact details, payment method identifiers and session logs.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve page performance.

Account Security

All accounts are protected with encrypted password storage and optional two-factor authentication via your registered mobile number.

Data Retention

Account data is retained for the period required under Malaysian law.

Your Right to Access

You may request a full export of the personal data we hold on you.

Who to Contact

Our Data Protection Officer handles all formal privacy requests. Reach them via the support email listed on 356cuci.

Common Questions About Our Legal Terms

If your question is not answered below, our support team is available around the clock through live chat or email on 356cuci.pro.

We collect your name, email address, phone number, and payment method details such as Touch 'n Go or GrabPay. We also log session activity and transaction records as required under Malaysian financial regulations.

Yes. Submit a data access request via live chat or email with your registered account email. We will compile and deliver a structured export of your personal data within three business days of receiving the request.

Contact our support team and specify that you want your account closed and data deleted. We will process the deletion within 30 days of account closure, in line with our retention obligations under Malaysian law.

We do not sell or share your personal data with advertisers or unrelated third parties. Data is shared only with payment processors like FPX and Boost strictly to complete your transactions.

We send an email to your registered address before any material change takes effect. The updated terms are also published on 356cuci.pro. Continuing to use the platform after the notice period means you accept the revised terms.

Access depends on local law and is available where local law permits. If you are in Kuala Lumpur or elsewhere in Malaysia, the same terms apply. Check the current terms on 356cuci.pro for jurisdiction-specific details.

Address formal concerns to our Data Protection Officer via the support email on 356cuci.pro, using the subject line 'Data Request' or 'Legal Concern'. We aim to respond within three business days.